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Click on your email software to view its configuration instructions.

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Windows

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Mac

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Mobile

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General Mail Settings

 Incoming Mail Server (POP)mail.link.bm 
 Outgoing Mail Server (SMTP)mail.link.bm 
 SMTP Authentication?Yes
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Anti-Spam & Spam Quarantine Information

LinkBermuda’s mail server places any suspected spam messages into a quarantine queue on our mail server. Every 8 hours the system checks to see if there are any messages in this quarantine queue for individual customer email accounts. If there are any messages present an email report will be sent to the customer displaying the messages that have been quarantined. This email contains buttons that allow you to authorize, deliver, delete, blacklist or display the quarantined messages.

  • Whitelist – this button will deliver the message to your inbox and also whitelist the sender so that future messages from this sender will not be quarantined

  • Deliver – this button will deliver the message to your inbox

  • Delete – this button will delete the message from the quarantine

  • Blacklist – this button will delete the message from the quarantine and also blacklist the sender so that future messages from this sender will be automatically deleted

  • Show message – this button will display the message in your web browser

Messages in your spam quarantine will be deleted after 30 days. Customers can view the contents of their quarantine queue by logging into WebMail and clicking on the Quarantine folder on the left. You can deliver, whitelist, blacklist or delete any messages.

 

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How To Change Email Password

To change your email password, log into WebMail and click on the profile image in the upper right hand corner and select Options from the menu.

On the Accounts tab and My Account section click the Change password button.

Enter you Old Password and then your New Password twice. Click OK when you are done to save the changes.

If you click on the i symbol above you can display the minimum password policy requirements when selecting your new password.

 

Note

After changing your password here, you will then have to change your password in your email software on your computer, on your mobile phone and any other device with this email account.

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How to View Mailbox Usage

To see how much space your account is using on the mail server, log into WebMail and click on your name at the top of the folder menu on the left (above the Inbox folder).

You will now see a graphic and wording at the top displaying how much disk space you are using on the mail server.

Warning

If your mailbox on the mail server becomes full you will no longer be able to receive any new emails. You will have to delete items in WebMail to free up space. This will not affect emails you have already downloaded onto your computer (e.g. in Outlook). Be sure to empty the trash folder after deleting items. Re-check the mailbox usage to see how much space is now available.

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Vacation Settings (Autoresponder)

To enable the Autoresponder to automatically send email replies when you are on vacation, log into WebMail and click on the profile image in the upper right hand corner and select Options from the menu.

Click on the Mail tab and Autoresponder on the left.

Set the Mode as follows:

  • Disabled - turns off the Autoresponder
  • Respond always - send auto-reply every time someone emails you
  • Respond once - send auto-reply only the first time someone emails you
  • Respond again after period - send auto-reply again after a certain time period has elapsed (defined in days)

Create a Subject and enter text for the auto-reply message. Check the Respond to messages sent to user's email address only box if you don't want the auto-reply email to be sent if you are CC'd (Carbon copied) or Bcc'd (Blind carbon copied) on an email. Select the dates in the Respond only if between to automatically enable and disable the Autoresponder for a specific time period. This is useful if you are on vacation during a set time. Enter an email address in the No Reponder For box and click Add for any email addresses you don't want the auto-reply email to be sent to. Click OK when you are done to save the changes.

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